Telstra is Australia’s leading telecommunications and technology company, offering a full range of communications services and competing in all telecommunications markets.
If you are facing some issue or queries regarding Telstra services or products, or want to make complaint to Telstra, here you will get all the information about how to contact Telstra complaint department using different ways like customer service number, head office address, email address and social media support.
Telstra complaints phone number, email and Corporate Office
| Telstra phone number | 13 22 00 |
| Setup & Technical Support | 13 22 00 |
| Email ID Support | N/A |
| Official website | telstra.com.au |
| Telstra head office phone number | 13 22 00 |
| Telstra Corporate Switchboard on | 1300 368 387 |
| Telstra corporate office address | 242-284 Exhibition St, Melbourne VIC 3000 |
How do I make complaint to Telstra?
Telstra provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
Different ways to Make complaint to Telstra
Make complaint by Phone – 13 22 00
Call on Telstra complaints number at 13 22 00. This is the best and simple way to directly contact with Telstra customer service department. They say the vast majority of complaints are successfully resolved at this stage. Using this number you can solve your problem or questions.
Make Complaint by Email
Another best option to seek assistance from Telstra customer support is by using Telstra Customer Service Email. But Telstra does not offer email support, you can also use their contact form, My Telstra app, or Telstra helpline number 13 22 00 to make a complaint.
Telstra Contact Page
You can also submit your query online or send a direct message to Telstra using their contact form.
Telstra Social Media Support
You can also contact their customer expert team using their social media account such as, Facebook, Twitter, Instagram etc.
Customer service hours of Telstra (Complaint Line Hours)
| Day | Opening Hours | Closing Hours |
| Monday | 09:00 am | 07:00 pm |
| Tuesday | 09:00 am | 07:00 pm |
| Wednesday | 09:00 am | 07:00 pm |
| Thursday | 09:00 am | 07:00 pm |
| Friday | 09:00 am | 07:00 pm |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
Contact Telstra Headquarters
Telstra corporate office address: 242-284 Exhibition St, Melbourne VIC 3000
Telstra head office phone number: 13 22 00
See Also: How to make complaint to Suntrust Bank?