How to Make Complaint to Telstra Australia

telstra complaints

Telstra is Australia’s leading telecommunications and technology company, offering a full range of communications services and competing in all telecommunications markets.

If you are facing some issue or queries regarding Telstra services or products, or want to make complaint to Telstra, here you will get all the information about how to contact Telstra complaint department using different ways like customer service number, head office address, email address and social media support.

Telstra complaints phone number, email and Corporate Office

Telstra phone number 13 22 00
Setup & Technical Support 13 22 00
Email ID Support N/A
Official website
Telstra head office phone number 13 22 00
Telstra Corporate Switchboard on 1300 368 387
Telstra corporate office address  242-284 Exhibition St, Melbourne VIC 3000

How do I make complaint to Telstra?

Telstra provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

Different ways to Make complaint to Telstra

Make complaint by Phone – 13 22 00

Call on Telstra complaints number at 13 22 00. This is the best and simple way to directly contact with Telstra customer service department. They say the vast majority of complaints are successfully resolved at this stage. Using this number you can solve your problem or questions.

Make Complaint by Email

Another best option to seek assistance from Telstra customer support is by using Telstra Customer Service Email. But Telstra does not offer email support, you can also use their contact form, My Telstra app, or Telstra helpline number 13 22 00 to make a complaint.

Telstra Contact Page

You can also submit your query online or send a direct message to Telstra using their contact form.

Telstra Social Media Support

You can also contact their customer expert team using their social media account such as, Facebook, Twitter, Instagram etc.

Customer service hours of Telstra (Complaint Line Hours)

Day Opening Hours Closing Hours
Monday 09:00 am 07:00 pm
Tuesday 09:00 am 07:00 pm
Wednesday 09:00 am 07:00 pm
Thursday 09:00 am 07:00 pm
Friday 09:00 am 07:00 pm
Saturday Closed Closed
Sunday Closed Closed

Contact Telstra Headquarters

Telstra corporate office address: 242-284 Exhibition St, Melbourne VIC 3000

Telstra head office phone number: 13 22 00

See Also: How to make complaint to Suntrust Bank?

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