MyHeritage Complaints Number and Email Support

myheritage complaints

If you looking for MyHeritage complaints Number or want to make complaint to MyHeritage? Using below contact method, you can seek instant assistance by contacting MyHeritage Customer Support.

If you are facing some issue or queries regarding MyHeritage services or products, or want to make complaint to MyHeritage, here you will get all the information about how to contact MyHeritage complaint department using different ways like customer service number, head office address, email address and social media support.

MyHeritage is an online genealogy platform with web, mobile, and software products and services. Users can create family trees, upload and browse through photos. In 2016, it launched a genetic testing service called MyHeritage DNA.

MyHeritage complaints phone number, email and Corporate Office

How do I make complaint to MyHeritage?

MyHeritage provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

Different ways to Make complaint to MyHeritage

Make complaint by Phone – 1-844-994-1888

Call on MyHeritage complaints number at 1-844-994-1888. This is the best and simple way to directly contact with MyHeritage customer service department. They say the vast majority of complaints are successfully resolved at this stage. Using this number you can solve your problem or questions.

Other Contact number’s of MyHeritage

  • Other locations: +1 385 334 3981
  • Australia: (+61) 1800 841 735
  • Canada: 1 833 907 1800
  • Ireland: (+353) 1800 944 240
  • New Zealand: (+64) 0800 627 020
  • USA: 1-844-994-1888
  • United Kingdom: (+44) 080 8164 8606

Make Complaint by Email

Another best option to seek assistance from MyHeritage customer support is by using MyHeritage Customer Service Email. If you would like to contact MyHeritage online, you can send email to the customer care team at

MyHeritage Contact Page

You can also contact to MyHeritage using their contact us page.

MyHeritage Social Media Support

You can also contact thier customer expert team using their social media account such as, facebook, Twitter, Instagram etc.

Customer service hours of MyHeritage

DayOpening HoursClosing Hours
MondayOpen 24 HoursOpen 24 Hours
TuesdayOpen 24 HoursOpen 24 Hours
WednesdayOpen 24 HoursOpen 24 Hours
ThursdayOpen 24 HoursOpen 24 Hours
FridayOpen 24 HoursOpen 24 Hours
SaturdayOpen 24 HoursOpen 24 Hours
SundayOpen 24 HoursOpen 24 Hours

Contact MyHeritage Headquarters

MyHeritage corporate office address is 2975 Executive Pkwy, Lehi, UT 84043 and head office phone number is 1-844-994-1888.

MyHeritage Executive Team

  • Gilad Japhet: Founder and CEO
  • Smadar Levi: Chief Financial Officer
  • Aviram Levi: Chief Marketing Officer
  • Dr. Yaniv Erlich: Chief Science Officer
  • Sagi Bashari: Chief Technology Officer
  • Russ Wilding: Chief Content Officer


Is MyHeritage for free?

Signing up to MyHeritage is completely free and allows you to build your own family site. Basic sites are free to create.

Is MyHeritage a Mormon company?

Today, MyHeritage announced a major multi-year partnership with Mormon Church-sponsored Family Search, the largest nonprofit player in the space. Thanks to this partnership, MyHeritage users will now have access to 2 billion historical records and family tree profiles from Family Search.

Is MyHeritage an Israeli company?

MyHeritage was founded in 2003 by Israeli entrepreneur Gilad Japhet (who continues to serve as the company’s CEO). Japhet started the company from his living room in Bnei Atarot, Israel.

How much does MyHeritage cost after free trial?

How much is MyHeritage after free trial? After the free trial, MyHeritage costs $129 annually for the Premium subscription, $209 per year for the Premium Plus subscription, $189 per year for the Data Subscription, or $299 per year for the Complete Subscription.

What is the best MyHeritage plan?

The best offer from MyHeritage is the Complete Plan – a research package that combines a PremiumPlus family site (all benefits described above) with full access to 17 billion historical records on MyHeritage, and all Record Matches.

What is myheritage?

MyHeritage is an online genealogy platform with web, mobile, and software products and services, introduced by the Israeli company MyHeritage in 2003.

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