Macy’s is an American department store chain. If you looking for Macy’s complaints number or want to make complaint to Macy’s? Using below contact method, you can seek instant assistance by contacting Macy’s Customer Support.
If you are facing some issue or queries regarding Macy’s services or products, or want to make complaint to Macy’s, here you will get all the information about how to contact Macy’s complaint department using different ways like customer service number, head office address, email address and social media support.
Macy’s complaints phone number, email and Corporate Office
| Macy’s phone number | 1 (800) 289-6229 |
| Email ID Support | customerservice@macys.com |
| Official website | macys.com |
| Macy’s head office phone number | (212) 695-4400 |
| Macy’s corporate office address | 151 West 34th Street, New York, NY 10001 |
How do I make complaint to Macy’s?
Macy’s provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
Different ways to Make complaint to Macy’s
Make complaint by Phone –1 (800) 289-6229
Call on Macy’s complaints number at 1 (800) 289-6229. This is the best and simple way to directly contact with Macy’s customer service department. They say the vast majority of complaints are successfully resolved at this stage. Using this number you can solve your problem or questions.
Make Complaint by Email
Another best option to seek assistance from Macy’s customer support is by using Macy’s Customer Service Email. If you would like to contact Macy’s online, you can send email to the customer care team using their email at customerservice@macys.com.
Macy’s Social Media Support
You can also contact their customer expert team using their social media account such as, facebook, Twitter, Instagram etc.
Customer service hours of Macy’s
| Day | Opening Hours | Closing Hours |
| Monday | Open 24 Hours | Open 24 Hours |
| Tuesday | Open 24 Hours | Open 24 Hours |
| Wednesday | Open 24 Hours | Open 24 Hours |
| Thursday | Open 24 Hours | Open 24 Hours |
| Friday | Open 24 Hours | Open 24 Hours |
| Saturday | Open 24 Hours | Open 24 Hours |
| Sunday | Open 24 Hours | Open 24 Hours |
Contact Macy’s Headquarters
Macy’s corporate office address:
151 West 34th Street, New York, NY 10001
Macy’s head office phone number:(212) 695-4400
Macy’s executive team
- Jeff Gennette – Chairman & Chief Executive Officer
- Matt Baer – Chief Digital Officer
- Adrian V. Mitchell – Chief Financial Officer
- Bobby Amirshahi – Senior Vice President, Corporate Communications