Macy’s Complaints Number and Email Support

Macy’s is an American department store chain. If you looking for Macy’s complaints number or want to make complaint to Macy’s? Using below contact method, you can seek instant assistance by contacting Macy’s Customer Support.

If you are facing some issue or queries regarding Macy’s services or products, or want to make complaint to Macy’s, here you will get all the information about how to contact Macy’s complaint department using different ways like customer service number, head office address, email address and social media support.

Macy’s complaints phone number, email and Corporate Office

Macy’s phone number 1 (800) 289-6229
Email ID Support
Official website
Macy’s head office phone number (212) 695-4400
Macy’s corporate office address 151 West 34th Street, New York, NY 10001

How do I make complaint to Macy’s?

Macy’s provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

Different ways to Make complaint to Macy’s

Make complaint by Phone –1 (800) 289-6229

Call on Macy’s complaints number at 1 (800) 289-6229. This is the best and simple way to directly contact with Macy’s customer service department. They say the vast majority of complaints are successfully resolved at this stage. Using this number you can solve your problem or questions.

Make Complaint by Email

Another best option to seek assistance from Macy’s customer support is by using Macy’s Customer Service Email. If you would like to contact Macy’s online, you can send email to the customer care team using their email at

Macy’s Social Media Support

You can also contact their customer expert team using their social media account such as, facebook, Twitter, Instagram etc.

Customer service hours of Macy’s

Day Opening Hours Closing Hours
Monday Open 24 Hours Open 24 Hours
Tuesday Open 24 Hours Open 24 Hours
Wednesday Open 24 Hours Open 24 Hours
Thursday Open 24 Hours Open 24 Hours
Friday Open 24 Hours Open 24 Hours
Saturday Open 24 Hours Open 24 Hours
Sunday Open 24 Hours Open 24 Hours

Contact Macy’s Headquarters

Macy’s corporate office address:

151 West 34th Street, New York, NY 10001

Macy’s head office phone number:(212) 695-4400

Macy’s executive team

  • Jeff Gennette – Chairman & Chief Executive Officer
  • Matt Baer – Chief Digital Officer
  • Adrian V. Mitchell – Chief Financial Officer
  • Bobby Amirshahi – Senior Vice President, Corporate Communications

See Also: Panera Bread Complaints Number and Email Support

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