How to Make Complaint to Jetstar Australia – Jetstar Complaints Number and Email

If you looking for Jetstar complaints number or want to make complaint to Jetstar? Using below contact method, you can seek instant assistance by contacting Jetstar Customer Support.

If you are facing some issue or queries regarding Jetstar services or products, or want to make complaint to Jetstar, here you will get all the information about how to contact Jetstar complaint department using different ways like customer service number, head office address, email address and social media support.

Jetstar complaints phone number, email and Corporate Office

Jetstar phone number 131 538
Email ID Support Visit their contact page
Official website
Jetstar head office phone number Not Available
Jetstar head office address Jetstar Credit CardPO Box 4713, Melbourne, VIC 3001, Australia

How do I make complaint to Jetstar?

Jetstar provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

Different ways to Make complaint to Jetstar

Make complaint by Phone – 131 538

Call on Jetstar complaints number at 131 538. This is the best and simple way to directly contact with Jetstar customer service department. They say the vast majority of complaints are successfully resolved at this stage. Using this number you can solve your problem or questions.

Other contact numbers and Email of Jetstar

For general group booking enquiries, please contact Jetstar group sales on 1300 792 688 (Monday to Friday, 8.30am–5.30pm AEST) or by email at

Jetstar Credit Card – For 24 hour customer service, or lost or stolen cards, call on: 1300 150 100

If you’re outside Australia call: +612 8232 4677

Jetstar Complaint Email

Jetstar does not have a customer service email address. But you can use their helpline number or Jetstar live chat option. Their aim to resolve all customer complaints on the spot via Live Chat. If they are unable to do that on the day, you’ll get a case number and their Customer Resolutions Team will get back to you.

Jetstar Social Media Support

You can also contact their customer expert team using their social media account such as, Facebook, Twitter, Instagram etc.

Customer service hours of Jetstar

Jetstar Customer Service team is available over the phone, Monday to Sunday: 6:00 am-10:00 pm (AEST)

Day Opening Hours Closing Hours
Monday 06:00 AM 10:00 PM
Tuesday 06:00 AM 10:00 PM
Wednesday 06:00 AM 10:00 PM
Thursday 06:00 AM 10:00 PM
Friday 06:00 AM 10:00 PM
Saturday 06:00 AM 10:00 PM
Sunday 06:00 AM 10:00 PM

Contact Jetstar Headquarters

Jetstar corporate office address: Jetstar Credit CardPO Box 4713, Melbourne, VIC 3001, Australia

Jetstar head office phone number: N/A

See Also: How to Make Complaint to St. George Bank Australia

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