JCPenney Complaints Number and Email Support

jcpenney complaints

J. C. Penney is an American department store chain with 689 locations in 49 U.S. states and Puerto Rico. If you looking for JCPenney complaints number or want to make complaint to JCPenney? Using below contact method, you can seek instant assistance by contacting JCPenney Customer Support.

If you are facing some issue or queries regarding JCPenney services or products, or want to make complaint to JCPenney, here you will get all the information about how to contact JCPenney complaint department using different ways like customer service number, head office address, email address and social media support.

JCPenney complaints phone number, email and Corporate Office

JCPenney phone number 1-800-322-1189
Credit card support 1 (800) 542-0800
Email ID Support
Official website
JCPenney head office phone number (972) 431-1000
JCPenney corporate office address 6501 S Legacy Dr, Plano, TX 75024

How do I make complaint to JCPenney?

JCPenney provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

Different ways to Make complaint to JCPenney

Make complaint by Phone – 1-800-322-1189

Call on JCPenney complaints number at 1-800-322-1189. This is the best and simple way to directly contact with JCPenney customer service department. They say the vast majority of complaints are successfully resolved at this stage. Using this number you can solve your problem or questions.

Other contact number’s of JCPenney

Make Complaint by Email

Another best option to seek assistance from JCPenney customer support is by using JCPenney Customer Service Email. If you would like to contact JCPenney online, you can send email to the customer care team using their email at

JCPenney Contact Page

You can also find different contact way to get in touch with JCPenney customer service team using their Customer Service Page.

JCPenney Social Media Support

You can also contact their customer expert team using their social media account such as Facebook, Twitter, Instagram etc.

Customer service hours of JCPenney

Day Opening Hours Closing Hours
Monday Open 24 Hours Open 24 Hours
Tuesday Open 24 Hours Open 24 Hours
Wednesday Open 24 Hours Open 24 Hours
Thursday Open 24 Hours Open 24 Hours
Friday Open 24 Hours Open 24 Hours
Saturday Open 24 Hours Open 24 Hours
Sunday Open 24 Hours Open 24 Hours

Contact JCPenney Headquarters

JCPenney corporate office address:

6501 S Legacy Dr, Plano, TX 75024

JCPenney head office phone number: (972) 431-1000

See Also: Swarovski Complaints Number and Email Support

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