J. C. Penney is an American department store chain with 689 locations in 49 U.S. states and Puerto Rico. If you looking for JCPenney complaints number or want to make complaint to JCPenney? Using below contact method, you can seek instant assistance by contacting JCPenney Customer Support.
If you are facing some issue or queries regarding JCPenney services or products, or want to make complaint to JCPenney, here you will get all the information about how to contact JCPenney complaint department using different ways like customer service number, head office address, email address and social media support.
JCPenney complaints phone number, email and Corporate Office
| JCPenney phone number | 1-800-322-1189 |
| Credit card support | 1 (800) 542-0800 |
| Email ID Support | support@jcp.com |
| Official website | jcpenney.com |
| JCPenney head office phone number | (972) 431-1000 |
| JCPenney corporate office address | 6501 S Legacy Dr, Plano, TX 75024 |
How do I make complaint to JCPenney?
JCPenney provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
Different ways to Make complaint to JCPenney
Make complaint by Phone – 1-800-322-1189
Call on JCPenney complaints number at 1-800-322-1189. This is the best and simple way to directly contact with JCPenney customer service department. They say the vast majority of complaints are successfully resolved at this stage. Using this number you can solve your problem or questions.
Other contact number’s of JCPenney
- Customer service: 1 (800) 322-1189
- Credit card support: 1 (800) 542-0800
- Bill pay: 1 (800) 527-4403
- Sales: 1 (800) 336-7337
Make Complaint by Email
Another best option to seek assistance from JCPenney customer support is by using JCPenney Customer Service Email. If you would like to contact JCPenney online, you can send email to the customer care team using their email at support@jcp.com.
JCPenney Contact Page
You can also find different contact way to get in touch with JCPenney customer service team using their Customer Service Page.
JCPenney Social Media Support
You can also contact their customer expert team using their social media account such as Facebook, Twitter, Instagram etc.
Customer service hours of JCPenney
| Day | Opening Hours | Closing Hours |
| Monday | Open 24 Hours | Open 24 Hours |
| Tuesday | Open 24 Hours | Open 24 Hours |
| Wednesday | Open 24 Hours | Open 24 Hours |
| Thursday | Open 24 Hours | Open 24 Hours |
| Friday | Open 24 Hours | Open 24 Hours |
| Saturday | Open 24 Hours | Open 24 Hours |
| Sunday | Open 24 Hours | Open 24 Hours |
Contact JCPenney Headquarters
JCPenney corporate office address:
6501 S Legacy Dr, Plano, TX 75024
JCPenney head office phone number: (972) 431-1000