IHG Complaints Number and Email Support

ihg complaints

If you looking for IHG complaints number or want to make complaint to IHG? Using below contact method, you can seek instant assistance by contacting IHG Customer Support.

If you are facing some issue or queries regarding IHG services or products, or want to make complaint to IHG, here you will get all the information about how to contact IHG complaint department using different ways like customer service number, IHG Head Office Address, email address and social media support.

IHG Hotels & Resorts is one of the world’s leading hotel companies. As at 31 March 2019, IHG has 842,759 guest rooms and 5,656 hotels across nearly 100 countries. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index.

IHG complaints phone number, Email and Corporate Office

How do I make complaint to IHG?

IHG provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

Different ways to Make complaint to IHG

Make complaint by Phone – 1-888-211-9874

Call on IHG complaints number is 1-888-211-9874. This is the best and simple way to directly contact with IHG customer service department. They say the vast majority of complaints are successfully resolved at this stage. Using this number you can solve your problem or questions.

Make Complaint by Email

Another best option to seek assistance from IHG customer support is by using IHG Customer Service Email. If you would like to contact IHG online, you can send email to the customer care team at ihgrewardsclub@ihg.com.

IHG Contact Form

You can also contact to IHG using their contact us page.

IHG Social Media Support

You can also contact their customer expert team using their social media account such as, facebook, Twitter, Instagram etc.

Customer service hours of IHG

DayOpening HoursClosing Hours
MondayOpen 24 HoursOpen 24 Hours
TuesdayOpen 24 HoursOpen 24 Hours
WednesdayOpen 24 HoursOpen 24 Hours
ThursdayOpen 24 HoursOpen 24 Hours
FridayOpen 24 HoursOpen 24 Hours
SaturdayOpen 24 HoursOpen 24 Hours
SundayOpen 24 HoursOpen 24 Hours


Contact IHG Headquarters

IHG corporate office address is 3 Ravinia Drive, Suite 100, Atlanta, Georgia 30346-2149, US and IHG Corporate phone number +1 770 604 2000.

IHG Executive Team

  • Keith Barr: Chief Executive Officer
  • Paul Edgecliffe-Johnson: Chief Financial Officer & Group Head of Strategy
  • Claire Bennett: Global Chief Customer Officer
  • Jolyon Bulley: Chief Executive Officer, Greater China
  • Yasmin Diamond: Executive Vice President, Global Corporate Affairs
  • Nicolette Henfrey: Executive Vice President, General Counsel & Company Secretary


IHG Hotels & Resorts Company

InterContinental Hotels Group PLC, marketed as IHG Hotels & Resorts, is a British multinational hospitality company.

What is IHG known for?

IHG is a global hotel company whose goal is to create Great Hotels Guests Love. IHG franchises, leases, manages or owns nearly 5,200 hotels and 770,000 guest rooms in almost 100 countries, with nearly 1,500 hotels in its development pipeline.

How many IHG points do I need for a free night?

With as little as 10,000 points you can redeem your first Reward Night. Points & Cash: Spread your points further by combining them with cash to redeem Reward Nights.

Do IHG members get free breakfast?

One of the most exciting features of the new IHG One Rewards program is that select elite members finally receive complimentary breakfast.

How do I contact IHG by phone?

Telephone: 1-888-211-9874.

Are IHG points worth it?

IHG points are worth about 0.8 cent apiece. This is slightly higher than most hotel points, but woefully below World of Hyatt, whose points have a baseline value of 1.9 cents each.

Do IHG points expire?

All points will expire after 12 months if there’s no account activity. But it’s easy to maintain your points balance. Just earn or redeem once a year through any of our IHG hotels or partners.

Where can I find more information about the IHG Best Price Guarantee?

The IHG Best Price Guarantee is our promise that you will always find the best hotel room prices for any IHG property on our websites. Learn more about IHG’s Best Price Guarantee. View the complete terms and conditions.

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