How to Make Complaint to Commonwealth Bank Australia – Commonwealth Bank Complaints Number and Email

If you looking for Commonwealth Bank complaints number or want to make complaint to Commonwealth Bank? Using below contact method, you can seek instant assistance by contacting Commonwealth Bank Customer Support.

If you are facing some issue or queries regarding Commonwealth Bank services or products, or want to make complaint to Commonwealth Bank, here you will get all the information about how to contact Commonwealth Bank complaint department using different ways like customer service number, head office address, email address and social media support.

Commonwealth Bank complaints phone number, email and Corporate Office

Commonwealth Bank complaints number 1800 805 605
General enquiries 13 2221
Email ID Support N/A
Official website
Commonwealth Bank head office phone number (02) 9378 2000
Commonwealth Bank Sydney Head office Tower 1, 201 Sussex St, Sydney NSW 2000

How do I make complaint to Commonwealth Bank?

Commonwealth Bank provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.

Different ways to Make complaint to Commonwealth Bank

Make complaint by Phone – 1800 805 605

Call on Commonwealth Bank complaints number at 1800 805 605 from Australia or +61 2 9687 0756 from overseas. This is the best and simple way to directly contact with Commonwealth Bank customer service department. They say the vast majority of complaints are successfully resolved at this stage. Using this number you can solve your problem or questions.

Write to Commonwealth Bank complaints team

CBA Group Customer Relations
Reply Paid 41
Sydney, NSW 2001

Make Complaint by Email

Another best option to seek assistance from Commonwealth Bank customer support is by using Commonwealth Bank Customer Service Email. If you would like to contact Commonwealth Bank online, you can send email to the customer care team using their email

Commonwealth Bank Contact Page

You can also make your complaint online using their contact us page.

Commonwealth Bank Social Media Support

You can also contact their customer expert team using their social media account such as, Facebook, Twitter, Instagram etc.

Customer service hours of Commonwealth Bank

CommBank Customer Service team is available over the phone, 8 am-6 pm, Mon-Fri (Sydney/Melbourne time)

Day Opening Hours Closing Hours
Monday 08:00 AM 06:00 PM
Tuesday 08:00 AM 06:00 PM
Wednesday 08:00 AM 06:00 PM
Thursday 08:00 AM 06:00 PM
Friday 08:00AM 06:00 PM
Saturday Closed Closed
Sunday Closed Closed

Contact Commonwealth Bank Headquarters

Commonwealth Bank corporate office address: Tower 1, 201 Sussex St, Sydney NSW 2000

Commonwealth Bank head office phone number: (02) 9378 2000

See Also: How to Make Complaint to Renault Australia

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