If you looking for Coles complaints number or want to make complaint to Coles? Using below contact method, you can seek instant assistance by contacting Coles Customer Support.
If you are facing some issue or queries regarding Coles Australia services or products, or want to make complaint to Coles, here you will get all the information about how to contact Coles complaint department using different ways like customer service number, head office address, email address and social media support.
Coles complaints phone number, email and Corporate Office
| Coles phone number | 1800 061 562 |
| Email ID Support | N/A |
| Official website | coles.com.au |
| Coles head office phone number | 03 9829 5111 |
| Coles corporate office address | 800 Toorak Road, Hawthorn East, VIC 3123 |
How do I make complaint to Coles?
Coles provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
Different ways to Make complaint to Coles
Make complaint by Phone – 1800 061 562
Call on Coles complaints number at 1800 061 562. This is the best and simple way to directly contact with Coles customer service department. They say the vast majority of complaints are successfully resolved at this stage. Using this number you can solve your problem or questions.
Write to Coles at:
Customer Care
PO Box 480
Glen Iris VIC 3146
Australia
Make Complaint by Email
Another best option to seek assistance from Coles customer support is by using Coles Customer Service Email. If you would like to contact Coles online, you can send email to the customer care team using their online contact form.
Coles Social Media Support
You can also contact their customer expert team using their social media account such as, Facebook, Twitter, Instagram etc.
Customer service hours of Coles
Coles Customer Service team is available over the phone, Mon – Fri 8:30 am – 6 pm (AEST), Saturday 8am – 4.30pm (AEST)
| Day | Opening Hours | Closing Hours |
| Monday | 08:30 AM | 06:00 PM |
| Tuesday | 08:30 AM | 06:00 PM |
| Wednesday | 08:30 AM | 06:00 PM |
| Thursday | 08:030 AM | 06:00 PM |
| Friday | 08:30 AM | 06:00 PM |
| Saturday | Closed | Closed |
| Sunday | Closed | Closed |
Contact Coles Headquarters
Coles corporate office address: 800 Toorak Road, Hawthorn East, VIC 3123
Coles head office phone number: 03 9829 5111