If you looking for Citibank complaints number or want to make complaint to Citibank? Using below contact method, you can seek instant assistance by contacting Citibank Customer Support.
If you are facing some issue or queries regarding Citibank services or products, or want to make complaint to Citibank, here you will get all the information about how to contact Citibank complaint department using different ways like customer service number, head office address, email address and social media support.
Citibank complaints phone number, email and Corporate Office
| Citibank phone number | 13 24 84 |
| Outside Australia | +61 2 8225 0615 |
| Citibank Complaint Email Address | aust.customeradvocacyunit@citi.com |
| Official website | citibank.com.au |
| Citibank head office phone number | (02) 8225 1000 |
| Citibank head office address | 2 Park Street, Sydney NSW 2000 |
How do I make complaint to Citibank?
Citibank provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
Different ways to Make complaint to Citibank
Make complaint by Phone – 13 24 84
Call on Citibank complaints number at 13 24 84. This is the best and simple way to directly contact with Citibank customer service department. They say the vast majority of complaints are successfully resolved at this stage. Using this number you can solve your problem or questions.
Make Complaint by Email
Another best option to seek assistance from Citibank customer support is by using Citibank Customer Service Email. If you would like to contact Citibank online, you can send email to the customer care team using their email aust.customeradvocacyunit@citi.com.
Citibank Social Media Support
You can also contact their customer expert team using their social media account such as, Facebook, Twitter, Instagram etc.
- Facebook Support
- Twitter Support
- Instagram Support
Customer service hours of Citibank
| Day | Opening Hours | Closing Hours |
| Monday | Open 24 Hours | Open 24 Hours |
| Tuesday | Open 24 Hours | Open 24 Hours |
| Wednesday | Open 24 Hours | Open 24 Hours |
| Thursday | Open 24 Hours | Open 24 Hours |
| Friday | Open 24 Hours | Open 24 Hours |
| Saturday | Open 24 Hours | Open 24 Hours |
| Sunday | Open 24 Hours | Open 24 Hours |
Contact Citibank Headquarters
Citibank corporate office address: 2 Park Street, Sydney NSW 2000
Citibank head office phone number: (02) 8225 1000
Melbourne Head Office
Level 16
120 Collins Street
Melbourne VIC 3000
Phone: (03) 8643 9700