Amtrak, is a passenger railroad service, that provides medium and long-distance intercity service in the contiguous United States and to nine Canadian cities. If you looking for Amtrak complaints number or want to make complaint to Amtrak? Using below contact method, you can seek instant assistance by contacting Amtrak Customer Support.
If you are facing some issue or queries regarding Amtrak services or products, or want to make complaint to Amtrak, here you will get all the information about how to contact Amtrak complaint department using different ways like customer service number, head office address, email address and social media support.
Amtrak complaints phone number, email and Corporate Office
| Amtrak phone number | 1-800-872-7245 |
| Group Travel Requests | 1-800-872-1477 |
| Email ID Support | Email Contact Form |
| Official website | amtrak.com/home.html |
| Amtrak head office phone number | 1-800-872-7245 |
| Amtrak corporate office address | 1 Massachusetts Ave., NW Washington, DC 20001 |
How do I make complaint to Amtrak?
Amtrak provides customers with the best possible service. If you haven’t received the service you expected, you have the right to make a complaint.
Different ways to Make complaint to Amtrak
Make complaint by Phone – 1-800-872-7245
Call on Amtrak complaints number at 1-800-872-7245. This is the best and simple way to directly contact with Amtrak customer service department. They say the vast majority of complaints are successfully resolved at this stage. Using this number you can solve your problem or questions.
Make Complaint by Email
Another best option to seek assistance from Amtrak customer support is by using Amtrak Customer Service Email. If you would like to contact Amtrak online, you can send email to the customer care team using their email contact form.
Amtrak Contact Page
You can also contact to Amtrak customer service team using their contact page.
Amtrak Social Media Support
You can also contact their customer expert team using their social media account such as, Facebook, Twitter, Instagram etc.
Customer service hours of Amtrak
| Day | Opening Hours | Closing Hours |
| Monday | Open 24 Hours | Open 24 Hours |
| Tuesday | Open 24 Hours | Open 24 Hours |
| Wednesday | Open 24 Hours | Open 24 Hours |
| Thursday | Open 24 Hours | Open 24 Hours |
| Friday | Open 24 Hours | Open 24 Hours |
| Saturday | Open 24 Hours | Open 24 Hours |
| Sunday | Open 24 Hours | Open 24 Hours |
Contact Amtrak Headquarters
Amtrak corporate office address:
1 Massachusetts Ave., NW Washington, DC 20001
Amtrak head office phone number: 1-800-872-7245
Amtrak Executive Leadership Team
- William J. Flynn – Amtrak Chief Executive Officer
- Roger Harris – Executive Vice President, Chief Marketing and Revenue Officer
- Stephen J. Gardner – Amtrak President
- Eleanor D. Acheson – Executive Vice President and General Counsel & Corporate Secretary